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Common queries answered about orders

Frequently asked Questions about orders

Once the order is processed, depending on your location you should receive the product within 2-9 business days depending on your location. To learn more click here.Our goal is to get it to you as fast as possible.

Please review our return and refund policy found here.

Log in to your account and go to addresses tab. Under this tab you can update your shipping and billing address.

Please send us an email at [email protected] and we will contact our shipper to provide you with tracking code.

The best and fastest way to get support is by sending us email at [email protected]. You may also call us at +441892710219 and we will get back to you within 48-72 hours.

Please send contact us via e-mail at [email protected] and we will try to reroute your order with our shipper.

We ship only to certain EU member countries. For the full list of shipping countries click here

Our goal is to ship everything in a single package whenever possible.

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We use only certified industrial hemp in our production

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